Accelerating European talent development

Client challenge


Telefonica has an annual talent development program for carefully selected CEO-2 or 3 leaders to collectively accelerate the development of these individuals in order to better enable them to fulfill and increase their potential. Whilst the previous year’s talent program had been successful, the HiPo team wanted to provide interventions that led to more significant self awareness and sustained transformational change.



Telefonica engaged Talogy to partner with them to design and deliver the 2014 talent program for European operating businesses (from UK, Spain and Germany) using Emotional Intelligence at its core. The 9-month program architecture was based on the principle of ‘leading from the inside out’ – starting with leading self, then leading teams and finally leading the organization, utilizing our suite of tools to accelerate self awareness and emphasizing the business application of EI between modules.



Over 80% of delegates rated the program as ‘outstanding’ and 100% would recommend it to others. The business benefits from greater retention, succession planning, cross cultural networks and engaged inspirational leaders aligned to Telefonica’s strategic & cultural aims. Additionally, 2 of the 3 business start ups are being taken forward by the business as viable revenue generating opportunities. The program was conducted during a period of considerable change and many delegates reported tangible returns on investment in relation to benefits from the talent program in managing personal, team and organizational resilience and transition.